Shipping and Handling
A DELIVERY CHARGE OF $12.00 INC GST APPLIES PER DELIVERY - and is automatically added at the end of the check-out process
Additional surcharges may apply when choosing an individual product. This depends on if the product is a:
1. Bulky Item
2. Heavy item
3. Non standard courier serviced locations (as defined by our prefered couriers)
4. Remote location: Remote areas include WA, NT, TAS and some non metro areas of VIC, SA, QLD, ACT, NSW. These areas are dictated by the freight companies standard service area charter.
5. We do not ship to PO Boxes if the goods do not fit into the standard Australia Post Regular Satchels.
Please select the correct surcharge on checkout.
We will contact you on receipt of your order, should you be required to pay any additional delivery charges.
If you wish not to pay the extra freight as required the order will be refunded in total.
97% of all orders made with Orthoeze only pay $12.00 INC GST for their complete order
Orthoeze reserves the right to terminate any order and will immediately refund any money paid in total.
All prices on the site are GST inclusive.
DELIVERY TIMES - Dispatched within 12-72 hours
Freight is out of our control once it leaves our warehouse
Approximate delivery times after dispatch are:-
- Brisbane: overnight.
- Townsville: 1-2 working days
- Newcastle: 1-2 working days
- Sydney Metro: 1-2 working days
- Canberra Metro: 1-2 working days.
- Melbourne Metro: 1-3 working days.
- Adelaide Metro: 1-4 working days.
- TAS: 7-14 working days.
- Perth: 7-14 working days.
- Darwin: 7-14 working days.
- Non Metro and remote locations: 7-14 working days.
If your order can't be dispatched within 72 hours, we will contact via your email address so that we can make alternative arrangements.